ivy

Customer Support
Professionals

Keeping the customer in the centre

of your business

We provide full time, dedicated customer support representatives to work exclusively as part of your team. Whether you just need one person to assist your existing group or a bespoke team to work on your behalf, we are ready to provide the right person to you. We have 24 hour customer support teams available.

 

All customer support representatives are sourced by our experienced in-house recruitment team based on your brief. We only engage with candidates that have proven education and experience in their field of expertise and are a good cultural fit for your business and our local offices.

 

All candidates undergo a proven recruitment process that includes multiple interviews including a technical and communication assessment before presenting the candidate to you.

 


 

Moving forward HR, office facilities and equipment is provided by us and the technical leadership of the team by yourself. Our project managers will support the on-boarding process and if required stay on longterm. Clients are provided with the best ‘all-inclusive’ talent and pay a single monthly invoice for their team members.

Creative problem solver

Customer focused mindset

Excellent communication skills

High level technical understanding

Service offering

All of the role placements include

Guaranteed dedicated and fulltime resource availability

Dedicated client account management

Ongoing recruitment support for all future hires

Cultural investment and professional development for each team member

Secure and modern office facilities

All employee overheads such as tax, pension, insurance, HR support